Knock-Knock: It’s the C.E.O.
I found an interesting article and would like to share it with you.
Sunday’s New York Times ran an interview with Terry Lundgren, the CEO of Macy’s. He talks about how he stays in touch with people throughout the company. One of his methods is doing a webcast every month for 55,000 people.
Terry explains… And when I do these webcasts, I say: “Look, it’s only 30 minutes. I’m busy, you’re busy. I’ll find 30 minutes every single month to talk to you guys. But here’s my plan, I’ll speak for 15 minutes about current events, what’s the most important things that are happening that you need to know about, and then I’m going to take your questions for the next 15. And you just e-mail me your questions, and I’ll give you an instant response.” And I always get more than I have time to answer. <read full article>
